Contact

Concierge support for every order.

For product questions, order support, or brand inquiries, Serena Touch offers a direct contact path designed to feel as considered as the storefront itself.

Client Services

Email: concierge@serenatouch.com

Hours: Monday to Friday, 9:00 AM to 6:00 PM

Response time: within 1 business day for most client service requests.

Partnerships & Press

For collaborations, editorial partnerships, or wholesale conversations, contact studio@serenatouch.com.

If your request is related to an existing order, include the order reference and the email used at checkout so support can respond faster.