Contact
Concierge support for every order.
For product questions, order support, or brand inquiries, Serena's Touch offers a direct contact path designed to feel as considered as the storefront itself.
Client Services
Email: negin.business.21@gmail.com
Hours: Monday to Friday, 9:00 AM to 6:00 PM
Response time: within 1 business day for most client service requests.
Partnerships & Press
For collaborations, editorial partnerships, or wholesale conversations, contact negin.business.21@gmail.com.
If your request is related to an existing order, include the order reference and the email used at checkout so support can respond faster.